SA MICRO INSURANCE CONSULTANTS

PERSONAL INFORMATION

Personal information is any combination of information we have in our possession, or is likely to come into our possession, that can be used to identify, contact, or locate an individual (“Personal Information”), including any expression of opinion about such an individual.

Information that cannot be used to identify an individual, such as aggregated statistical data, is not considered personal information.

SA Micro Insurance Consultants is committed to protecting the privacy of our clients and maintaining the confidentiality of their personal information. This policy outlines how we collect, use, and protect such information.

USE OF INFORMATION

•  Confirming and verifying an individual’s identity
•  Underwriting purposes
•  Assessing and processing claims
•  Claims history purposes
•  Detecting and preventing fraud and crime
•  Conducting market or client satisfaction research
•  Auditing and record-keeping
•  Legal proceedings
•  Following an individual’s instructions
•  Informing individuals of our services
•  Ensuring our business suits individual needs

Information may also be collected from other sources. Website usage information is gathered using cookies, which track standard visitor behavior and activity. Personal information submitted by an individual is used solely for the intended purpose.

Copies of correspondence that may contain personal information are archived for record-keeping and backup purposes only. We will never share personal information with third parties without the individual’s consent, unless required by law.

SECURITY

We are committed to ensuring the security, integrity, and privacy of personal information. Our security measures are reviewed regularly and updated in accordance with changes in legislation and technological advancements.

Although data transmission over the internet can never be completely secure, we take all reasonable precautions to protect personal information submitted to us—whether directly or via our online services.

ACCESS TO INFORMATION

Clients may request access to the personal information we hold about them. We will take reasonable steps to verify their identity before releasing such information.

Please note: a legally allowable fee may be charged for such access, where applicable.

CHANGES TO THIS NOTICE

This Privacy Policy may be amended from time to time. We encourage individuals to periodically check our website for any updates or changes.

We may also work with third-party service providers to support our operations. These service providers are contractually bound to respect the confidentiality of any personal information they may access. Service level agreements are in place to ensure compliance with our privacy policies.

Our employees are contractually obligated to maintain confidentiality and are bound by confidentiality clauses in their employment contracts.

We will not disclose personal information unless:

•  We are required to do so by law or regulation
•  It is in the public interest
•  It is necessary to protect the rights of the Financial Services Provider

If at any time you believe the information we hold about you is incorrect, please contact us so we can correct it.

CONTACT US

Any questions relating to this privacy policy or the treatment of personal information should be directed to:

📧 info@samicroinsurance.com
📞 +27 21 010 7007
📍 Unit 2003, One Thibault, Corner of Hans Strijdom Avenue and Long Street, Cape Town, 8001